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C2 Project Problems Diagnosis and Solution

Course Introduction

Studies show that project failure rates greatly supersede success rates. This is especially true in business investment projects and product RD projects, where average success rates are no higher than 30%. Investigation attempts into the reasons for this have been fraught with difficulty, because these types of projects exist in internal and external environments that are unstable and full of disturbances. Besides, traditional functional organizations often impede cross-departmental operations and communications efficiency. And the lack of common project management language, process and control methods, cause many problems in project execution.

Enterprises who want to improve project success rates, not only carry out internal review meetings, but often hire external experts to give objective, third party diagnoses and solutions. However, looking at past cases, experts may be able to help discover problems and recommend solutions, but often cannot get project team members' unanimous agreement, or enterprise top managers' acceptance and buy-in. The main reason is because these experts often neglect the importance of participation by the parties involved; in defining problems, analyzing causes, and developing solutions.

This course is a practical workshop based on enterprise project problems improvement needs. It is targeted at enterprise project managers' 5 main processes' 5 main problems. Through teams discussions and using effective problems analysis tools, problems are systematically analyzed for actual causes and assessed for actual impacts. Scientific assessment methods are used to compare problems, solutions and their related importance. Lastly, team members' opinions are integrated into a unanimously agreed 'Enterprise Project Problems Solution Proposal', in order to obtain top managers approval and support of the improvement plan.

Course Contents

Day No Unit Contents Hours
Day 1 1 Project Management Failure Reasons and Success KPI
  • Consult objective statistics to understand general project failures phenomenon and possible impacts.
  • Discuss how to use project scope, time, cost and quality to define project success KPI.
2 Project Management 5 Main Problems Diagnosis
  • Based on project management 5 main dimensions, systematically define project potential problems types, sources, priorities and levels.
3 Project Management Problems Diagnosis Methods and Tools Exercise
  • Introduce and explain problems breakdown structure tools use and case studies, including Fishbone and FMEA.
4 Case Study (1): Project Problems Root Causes Analysis and Discussion
  • Use Fishbone to practice analyzing and structuring existing project's problems occurrences, impacts and reasons.
5 Case Study (2): Project Problems Solutions Generation and Discussion
  • Use FMEA to practice assessing problems occurrence probabilities,  impact levels, detectable characteristics, and define solutions priorities.
6 Project Problems Impacts Assessment and Action Plan
  • Use the provided 'Impacts Assessment Report' template to practice assessing project problems impacts and adjust action plans.
7 Teams Presentations and Discussions
  • Each team presents and explains the exercises' results

(In order to improve course quality, we reserve the right to modify course contents in part or in whole)

Course Benefits

  1. Familiarize with project management total knowledge, framework, process and methodology.
  2. Understand enterprise project management's strategic role and importance.
  3. Understand enterprise project management success and failure core problems and causes.
  4. Learn how to use enterprise problems diagnosis procedures, methods and tools.
  5. Via teams discussions and exercises, produce an 'Enterprise Project Problems Core Causes and Impacts Assessment Form'.
  6. Learn how to use Fishbone to analyze problems and generate solutions.
  7. Learn how to use Kris Modified FMEA to assess problems-solutions importance levels.
  8. Through teams discussions and case studies, produce an 'Enterprise Project Problems Solutions Proposal'.

Course Targets and Execution


Target Enterprise different levels of managers, project managers, project team members, training planners, or those currently involved in project management related work.
Emphasis Teams collective problems diagnosis and solutions, management problems diagnosis tools, techniques, methods, practice and application.
Method Case studies, templates, teams exercises and presentations
Time 09:00-12:00.13:00-17:00, 7 hours, 1 day

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Kris Project Management School is organized by Synerlink Int'l Co., Ltd. Tel:+886-2-87973158Email: syner.link@msa.hinet.net